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Posted by Sarah Ramsey

  • Aug 22, 2024

Is Bullhorn the Right Choice for Managing Your Clinical Workforce?

What is Bullhorn software?

Bullhorn is a comprehensive, industry-agnostic software solution primarily designed for staffing and recruitment agencies. While it can be used across various sectors, it's important to note that Bullhorn is not specifically built for the healthcare industry. The software aims to streamline and enhance general recruitment processes, which can include but are not tailored to roles such as travel nurses, per-diem nurses, locum physicians, and allied health professionals. Its broad approach means that while it offers a wide range of features, it may lack specialized functionalities crucial for healthcare staffing's unique challenges and requirements.

Who is Bullhorn software good for?

Who-is-Bullhorn-software-good-for-Internal-21-Aug-2024

  1. Staffing Agencies: To manage the entire recruitment lifecycle from sourcing and applicant tracking to placement and onboarding.
  2. Recruitment Agencies: To handle candidate relationship management, job postings, and client management.
  3. Corporate HR Departments: Particularly those with high-volume hiring needs or specialized recruitment processes.
  4. Executive Search Firms: For managing executive placements and maintaining relationships with high-level candidates and clients.
  5. Temporary Staffing Firms: To efficiently manage temporary worker placements and scheduling.

When should you consider an alternative to Bullhorn software?

You need a tool built for healthcare complexities

Healthcare staffing often requires detailed tracking of recruitment efforts at both the site (e.g., specific hospitals or clinics) and client (healthcare systems) levels. Bullhorn may lack the granularity needed for this multi-tiered tracking system essential in healthcare.

The healthcare industry demands rigorous and ongoing credentialing processes for medical professionals. Bullhorn's generic credentialing features may not fully accommodate the complex, ever-changing credentialing requirements specific to different healthcare roles and facilities

You need robust rate management for a back office tool that works for healthcare

Bullhorn typically allows tracking of only basic rate types, which is insufficient for the healthcare industry's diverse compensation models. Healthcare staffing often requires multiple rate types for a single position, including base rates, overtime, holiday rates, on-call rates, and various shift differentials. The healthcare industry often has complex rules for overtime and differentials that can vary by state, facility, or contract. Bullhorn may struggle to accurately calculate these varied rates automatically.

It does not offer a scheduler that can directly tie invoices and accounting to shift-based or clinical schedules. This disconnection can lead to billing inaccuracies, compliance issues and increased administrative workload.

You don't have deep pockets

Bullhorn is designed to cater to all types of businesses – small, medium, and enterprise level.  While it can handle small and medium businesses, the pricing is optimized for enterprise-level businesses. Large healthcare organizations often require more advanced customization options, robust reporting capabilities across numerous departments, and the ability to handle intricate workflows specific to their scale of operations.

The cost per user could become prohibitively expensive at scale, significantly impacting the organization's budget and potentially limiting access to the software for all necessary staff.

You need more than recruitment and ATS functionality 

Bullhorn's core strength lies in tracking recruitment efforts, candidate nurturing, and managing the hiring process. This is valuable for healthcare staffing agencies but may not fully address the needs of healthcare organizations requiring comprehensive workforce management.

Bullhorn's Healthcare Edition is primarily designed for staffing agencies rather than healthcare providers themselves, which means it lacks some essential tools for internal workforce management in healthcare settings.

For healthcare organizations seeking a comprehensive solution for scheduling, workforce management, and operational efficiency, it will be beneficial to consider alternatives that are purpose-built for healthcare providers.

You are looking for a simple UI

Bullhorn's user interface, while feature-rich, can be complex and overwhelming for users seeking simplicity. The software is designed to accommodate a wide range of functionalities, which can result in a cluttered interface with numerous options and menus. For healthcare staffing agencies prioritizing ease of use and quick adoption, such a tool can lead to a steep learning curve. Complexity can be particularly challenging for organizations with high staff turnover or those that frequently onboard new recruiters who need to quickly become proficient with the system.

Opting for a tool with a complex user interface can lead to several disadvantages:

  • Your team may experience decreased productivity as staff members struggle to navigate the complex interface, potentially leading to delays in filling critical healthcare positions.
  • The risk of user errors increases, which could result in mismanaged candidate information, scheduling mistakes, or compliance oversights – all critical issues in healthcare staffing.
  • You might face resistance from staff members who find the software difficult to use, leading to lower adoption rates and underutilization of the system's capabilities, ultimately reducing the return on investment in the software.

You cannot afford technical glitches

In the world of healthcare staffing, reliability is paramount. Bullhorn, while generally stable, may not meet the zero-tolerance policy for technical issues that some organizations require. Healthcare staffing agencies often operate in time-sensitive environments where even minor glitches can have significant consequences. Bullhorn's cloud-based nature means that performance can be affected by internet connectivity issues, and occasional system updates or maintenance may cause unexpected downtime. For organizations that require 24/7 uninterrupted access and cannot tolerate any technical hiccups, Bullhorn's occasional glitches or performance issues may be problematic.

Choosing a tool that might not be reliable can result in several critical disadvantages:

  • Technical glitches could lead to missed placement opportunities or delays in filling urgent healthcare positions, potentially impacting patient care at client facilities.
  • Data synchronization issues or system downtime might result in incomplete or inaccurate information, leading to compliance risks or mismatched placements in sensitive healthcare environments.
  • Recurring technical problems could damage the staffing agency's reputation with both healthcare facilities and candidates, potentially leading to lost business and difficulty in attracting top healthcare talent in a competitive market.

Getting great customer support is critical for you

While Bullhorn offers customer support, it may not meet the high standards required by some healthcare staffing agencies. In the healthcare industry, where time-sensitive decisions and compliance issues are common, having immediate access to knowledgeable support is crucial. Bullhorn's support structure, which may include tiered support levels or limited hours, might not provide the rapid, specialized assistance that some organizations need. For agencies that require 24/7 dedicated support, immediate response times, or in-depth knowledge of healthcare-specific staffing challenges, Bullhorn's support offerings may fall short.

Opting for a tool without reliable customer support can lead to several disadvantages:

  • Delays in resolving critical issues could result in missed opportunities to place healthcare professionals, potentially leaving client facilities understaffed during crucial times.
  • The lack of immediate, expert support might lead to prolonged periods of reduced efficiency or functionality, impacting the agency's ability to meet the dynamic demands of healthcare staffing.
  • Without access to specialized support familiar with healthcare industry nuances, the agency might struggle to fully leverage Bullhorn's features for compliance management, credentialing, and other healthcare-specific requirements, potentially exposing the organization to regulatory risks or inefficiencies in its staffing processes.

Kimedics is a great alternative for healthcare organizations looking for a tool built for their specific challenges

Kimedics-is-a-great-alternative-for-healthcare-organizations-Internal-21-Aug-2024

Purpose built for healthcare staffing operations

Kimedics was built specifically for healthcare organizations, and in particular physicians and advanced practitioners. Bullhorn is built to be industry agnostic which means it is lacking in business logic and tools built specifically for healthcare complexities and nuances. We hear this when it comes to their back office product which has very limited rate structures just being allowed to track one hourly rate - where we know in healthcare each shift may pay a different rate, there could be holiday or weekend differentials, gratis hours, and advanced over time rules. We also know there are complexities when it comes to credentialing and scheduling which Bullhorn does not solve for as an industry agnostic tool. Kimedics allows for tracking privileges, licenses and more in relation to scheduling as well as other scheduling tools for capacity limits, overlapping shifts, tracking shift types and more important tools operators need to schedule their workforce effectively.

Kimedics offers Applicant Tracking and on-boarding tools in addition to robust scheduling and pay / invoice automation

In healthcare, the entire lifecycle of a clinician from job requisition to check is a complex journey that involves a number of players. Most organizations leverage siloed tools to solve the healthcare specific problem of each function. We often here organizations have an ATS for recruiting teams, excel for on-boarding, a scheduler for operations teams, finance forecasting in excel and payroll running calculations manually before they input into their accounting/pay software. The more functions you can share in a single source of truth the better collaboration will be and organizational goals will be achieved. Because Kimedics is built for healthcare specifically it allows us to build in the important features healthcare operators need along every function - which includes complex on-boarding checklists, advanced scheduling and rate schedules that cover all the plans that physicians are compensated for.

Excellent customer support

Kimedics prioritizes customer support, offering responsive and helpful assistance to its users. The company prides itself on providing exceptional customer care from an experienced team in the industry. Users have reported that Kimedics is extremely responsive, even for minor questions, treating each inquiry as a top priority. This level of support is crucial in the healthcare sector, where timely resolution of issues can directly impact staffing and patient care.

Intuitive UI

The platform features a user-friendly interface, including a mobile-first healthcare workforce app for on-the-go clinicians and managers. This intuitive design allows for easy access to schedules, claiming shifts, and sharing availability, which is essential in the fast-paced healthcare environment. The simplicity of the UI reduces the learning curve for new users and improves overall efficiency in workforce management.

Fast and stable

Kimedics offers secure, reliable, and scalable workforce management software. The platform's stability is crucial for healthcare organizations that cannot afford downtime or technical glitches. Its real-time data capabilities and advanced analytics enhance transparency and enable efficient management of business operations, ensuring that all users can make quick, informed decisions.

Collaboration for clinicians, clients/vendors and internal stakeholders

Staffing agencies use Kimedics to strengthen client relations, boost job orders, improve the candidate experience, and increase retention. The platform offers a single software solution that manages and collaborates with clinicians, healthcare operators, and vendor partners. It includes features such as roster management, scheduling/time sheets, clinical pay automation, and a branded clinician portal, all tailored specifically for the healthcare market

To know more about how Kimedics can help your healthcare organization, book a personalized demo today. Walk away with insights to help you optimize your healthcare to provide the best patient care without burning a hole in the pocket.

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