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Our Unwavering Commitment to Data Security

At Kimedics, data security is our top priority. We understand that as a healthcare workforce management platform, we store incredibly sensitive information about clinicians, staffing agencies, and healthcare organizations. This makes us stewards of highly confidential data that we take very seriously. 

That's why Kimedics has made an unwavering commitment to protecting the data entrusted to us through stringent security protocols and industry best practices. Our systems utilize access controls, encryption both in transit and at rest, regular automatic backups stored in redundant secure locations, and more. 

security-commitment

Our hosting environment and infrastructure are carefully designed specifically to prevent unauthorized access. This includes being hosted on Microsoft Azure under our own dedicated tenant managed solely by Kimedics staff. LocumTenens.com and Jackson Healthcare do not have access to these services.

We also engage independent third party testing and audits on an ongoing basis to validate our security measures are working as intended. Customers can review our annual audit results for assurance we are meeting our strict internal data protection policies.

Additionally, we remain completely operationally independent from our parent company LocumTenens.com with strict data separation policies enforced. Our dedicated customer success team manages all system access and is focused 100% on healthcare workforce management, with no employee overlap or shared services related to customer data.


Our customer success team knows the healthcare industry and gets it when you need help, fast

  • We know that you are using our technology to help drive crucial functions like getting payroll ran, setting up schedules, hitting start dates. Our team is here to help your team best leverage the Kimedics platform for your most crucial operations.
  • We get how urgent your needs can be because we know your industry – we have dealt with payroll issues with doctors, we get how important it is to hit a start date, and when payroll needs to get run it has to be done today.
  • Healthcare staffing models, pay and workflows across teams can be nuanced and complex, our customer success team is here to make sure you are using all of our customizations to operate as efficiently as possible
Kimedics-platform-syncing

Our customer success team knows the healthcare industry and gets it when you need help, fast

We know that you are using our technology to help drive crucial functions like getting payroll ran, setting up schedules, hitting start dates. Our team is here to help your team best leverage the Kimedics platform for your most crucial operations.

We get how urgent your needs can be because we know your industry – we have dealt with payroll issues with doctors, we get how important it is to hit a start date, and when payroll needs to get run it has to be done today.

Healthcare staffing models, pay and workflows across teams can be nuanced and complex, our customer success team is here to make sure you are using all of our customizations to operate as efficiently as possible

Kimedics-platform-syncing

Hear what users say about our support team:

Coordinator

Medical Group 75 clinicians

“Kimedics is extremely responsive. Even for minor questions they are helpful and respond as if it is a top priority."

 

Recruiter

Staffing agency

“Thank you for answering my questions so fast!"

 

COO

Telemedicine Radiology Group

“Kimedics has been a tremendous business partner to our organization.”

 

Operations

Specialist National medical group

“Your support has been great. We do not get this level of response from our other software tools.”

 

 

In Healthcare, Security Is a Top Priority

With Kimedics, you can expect:

  • Dedicated security experts: Our parent company provides seasoned cybersecurity talent with extensive experience securing healthcare data.
  • Continuous monitoring: We constantly scan for vulnerabilities and keep systems patched and updated.
  • Strict protocols: Employees undergo background checks and regular security training to enforce best practices.  
  • Ongoing testing: Annual independent cybersecurity audits and penetration testing help identify and resolve weaknesses.
  • Confirming compliance: Third party data integrity audits validate we adhere to posted data commitments.
Continuous-monitoring

Built with Best Practices, on State-of-the Art Infrastructure

Kimedics is built on a secure technology stack! 

  • Cloud-based: Our platform is hosted on Microsoft Azure, eliminating on-premises servers while providing immense scale.
  • Encryption: Data is encrypted in transit and at rest using industry standard protocols like HTTPS and TLS.
  • Backups: Regular automatic Azure backups help prevent data loss.
  • Scalability: Cloud technology allows flexible scaling to match demands.
  • Reliability: Azure provides a 99.95% monthly uptime SLA along with redundancy.
  • Secure coding: Our developers use rigorous coding standards, testing, and design reviews.
  • Up-to-date: We continuously patch and upgrade platforms for optimal security.
cloud-based-security

Built with Best Practices, on State-of-the Art Infrastructure

Kimedics is built on a secure technology stack! 

  • Cloud-based: Our platform is hosted on Microsoft Azure, eliminating on-premises servers while providing immense scale.
  • Encryption: Data is encrypted in transit and at rest using industry standard protocols like HTTPS and TLS.
  • Backups: Regular automatic Azure backups help prevent data loss.
  • Scalability: Cloud technology allows flexible scaling to match demands.
  • Reliability: Azure provides a 99.95% monthly uptime SLA along with redundancy.
  • Secure coding: Our developers use rigorous coding standards, testing, and design reviews.
  • Up-to-date: We continuously patch and upgrade platforms for optimal security.
cloud-based-security

Implementing Advanced Product Features and Controls

We’re committed to offering advanced settings for security and compliance such as:

  • Granular access controls: Role-based, location-based, and partnership-based permission settings give you full control.
  • Audit logging: IP address tracking logs all user activity for transparency and accountability.
  • External authentication: Tightly managed logins coming soon through secure industry standard protocols like OAuth.
  • Integrations & API: Ability to connect with your existing tech stack for unified workflows and governance.
  • User provisioning: Easily manage access with just-in-time, and automated de-provisioning based on policy.
  • Reporting: In-depth usage analytics help optimize configurations and identify issues early.
  • Policy administration: Enterprise-grade ability to set and govern security policies across locations.
product-features-and-controls

In short, Kimedics has made data security central to everything we do.

Kimedics has made data security central to everything we do. You can trust us to keep your sensitive information safe as you focus on streamlining your healthcare staffing operations. Our commitments to security and data protection give you peace of mind.

security-overview
5-Effective-Strategies-for-Healthcare-Talent-Acquisition

Learn how Kimedics can fit into your tech stack/solutions with our integrations and API